B&B Policies

PANDEMIC NOTE: For the health and safety of our staff, other guests, and ourselves, we ask that you be fully vaccinated and able to show proof of that vaccination or exemption status upon arrival prior to booking your stay. If you are not vaccinated and still wish to stay at Riverwood, please be prepared to show a negative Covid test result from 72 hours prior to check in. Thank you for your understanding at this crucial time.

Check In/Out:
Check In Time: 2:00 pm to 10:00 pm or by appointment to suit your needs.
Check Out Time: 11:00 am or by appointment as you wish.

Room Rates: Room rate is based on double occupancy of the queen beds in each room.  We have an air mattress that can be added to each room.  For a third occupant in the room, we charge an extra $35.  This cost covers the extra breakfast, setup/takedown of the air mattress, and laundering the extra linens.

Hot Tub: (currently ONLY available for whole house rentals, due to health concerns) Capacity: 3, maybe 4 people at a time.  Children under 12 *not allowed*!  EVERY person using the hot tub *must* take a soapy all-over shower *before* getting in the hot tub.

Meals: Breakfast is served in the dining room at your convenience between 8 and 9:30am, let us know what works best for you. **NOTE: currently, indoor dining is at 25% capacity for this region (2 people).

Quiet Times: In consideration of our neighbors and other guests please observe a quiet time from 10pm to 8am. 

Smoking and I-502: Riverwood at Lake Roosevelt is a non-smoking facility. Smoking is ONLY allowed in outdoor designated areas. We charge guests a $100 cleaning fee for smoking indoors. Riverwood is a legal (21 and over, state tax stamped packaging in your possession) I-502 friendly environment, but we ask our guests to keep all smoking activities outdoors and away from other guests for their health and consideration. 

Pets (Limited/Inquiry): We may allow pets to accompany guests on a limited and individual basis. Pets are only allowed in the large basement/entertainment area or possibly in a crate in the room (inquire first).  Pets must not be allowed on the furniture and must be either crated or on a leash and under owner control at all times while on the property. Pets must not be allowed to be disruptive to the quiet enjoyment of other individuals or destructive to Bed and Breakfast property. Owners are responsible for any messes. We will provide cleaning supplies as needed. Any poop in the yard must be picked up, bagged, and put in the garbage cans along the back of the garage.

Children: We accept children of all ages, however parents or guardians must supervise minors under the age of 18 at all times. Please be courteous and understand that some of our guests are seeking respite from all their stresses, including work, home AND children. When pricing our rooms, we presume up to 2 occupants per room, so a child between the ages of 6 and 18 will be counted as an extra room occupant with the fee of $35 to pay for meal, set-up, laundry and labor costs. We have twin-size air beds available and can set up in the room with the parents. Quiet times and other policies are enforced throughout the entire house, and parents will be held responsible if the children do not adhere to these guidelines. Please call to let us know if you have questions or special requirements prior to your arrival.

Cancellation Policy: We recognize unforeseeable events occasionally arise that make it necessary to re-schedule or cancel reservations. Since we are a small bed and breakfast, cancellations affect us dramatically; however, we will do our best to accommodate our guests in these situations without imposing financial strain on our business. If a customer cancels 7 days or less prior to the date of check-in, the customer will be charged for each reserved night and room that we cannot re-book. Riverwood will make every effort to re-book the room so the customer can avoid this charge. If Riverwood must discount the room to book it,  the  canceling customer will  pay the difference. We will charge “no-shows” the full amount of their reservation.

Intoxication: Please use alcohol and/or other legal substances responsibly and in moderation. Owners reserve the right to ask guests to leave or to have guests removed from the premises if they are found to be in violation of this policy. No refunds will be issued in these instances.

All of our linens, blankets, towels, and robes are from Macy's Hotel line of products and are of the highest quality. if you would like to take these items home with you, please let us know or simply pack them when you leave and we will be happy to charge your credit card for the items you choose. We inventory and document each room after each guest stay. All items will include our usual mark-up and a 140 mile round trip to Macy's Spokane fee. If you prefer, you can order any of the items in our rooms at Macy's Home. If you have any questions, please feel free to ask. We have a complete price list for your convenience.